Terms & Conditions
The terms and conditions are interrelated with the customer and Sunrise Food and as a service provider of restaurants food.2
Sunrise Food is just a food sharing digital platform where customer can order very easily and do the home delivery as on customers demand but Sunrise Food not a food producer.
3. Goods or services, which show here, we just offer for delivery service from the restaurant through our website, Apps, Hotline within the stipulated time manner.
4. Service means here you can get the food at your doorstep with a definite service charge or without service charge at times by requesting our website, email or hotline number.
5. Restaurant is a partner that works with us as a business co-partner. It works with us a cooperative manner; in this sphere both are mutually benefited.
6. The restaurants are bound to give support all types of food preparing which shows in menu in our website if the restaurants unable to provide food then we also unable to supply foods.
7. Sunrise Food is a reference to get support of food and services from our website.
8. Any contract for the supply of food delivery from our website is either between you and the restaurant on and Sunrise Food, depending on how participating restaurant will supply food or serve to you.
9. When you are something from our website, you will provide e-mail ID, address and contact number. We must ensure that your details will be safe and secure here. 10. Provide right details when you are ordering to us otherwise we will consider it as fake and we will not bear any resemblance.
11. The delivery time may vary in case of unavoidable circumstance like heavy rain or heavy traffic jam or hartal or any govt. obligations.
12. If the ordered food and delivery capacity is available, the Sunrise Food will accept the order and confirm it to the relevant restaurant and you will get your ordered item within define period.
13. If any ordered food item(s) are not available or there is no way to delivery, our customer care will confirm you if it is open.
14. Payment types will be in online payment, you can also pay cash on delivery after getting delivery on hand or doorstep to you.
15. You will pay according to the price level which you have ordered to us into our website. If you have needed of change, you should confirm us firstly.
16. All prices listed on the website for food menu by the participating restaurant or a delivery partner are correct and it is just restaurant menu price. It is not more the price of restaurant. You have to pay according to the cash basket payment info with added VAT and delivery charge according to the restaurant type.
17. The food quality depends on the relevant restaurant only. The foodmart will not bear any responsibility, as it is a delivery partner only.
18. We will try our best to deliver within timely manner. No responsibility is taken for late delivery if restaurant delay to deliver us.
19. The customer must receive food as it is ordered, no way to show any lame excuse against the order.
20. We can't serve in any food when usually the restaurant is closed and off-day of food service, which notified on the website or asked to noticed.
21. Not allowed the delivery service from others zone restaurants where as usually the customers ordering area.